Here are both — ready to paste:
TERMS OF SERVICE
Lionbold AI Operations Last updated: March 20, 2026
1. Acceptance of Terms
By accessing or using the Lionbold AI Operations website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Lionbold AI Operations provides AI-powered business automation consulting and software services including but not limited to voice-to-invoice automation, AI receptionist services, dispatch automation, operational audits, and related field service automation tools ("Services").
3. Use of Services
You agree to use our Services only for lawful business purposes. You may not:
Use our Services to violate any applicable law or regulation
Attempt to gain unauthorized access to any part of our systems
Transmit any harmful, offensive, or disruptive content
Resell or redistribute our Services without written permission
4. Demo and Audit Bookings
Free demos and AI audits are offered at our discretion and availability. Lionbold AI Operations reserves the right to decline or reschedule any booking. Findings provided during free audits are for informational purposes only and do not constitute a binding proposal or guarantee of results.
5. Intellectual Property
All content, tools, workflows, and materials created or provided by Lionbold AI Operations remain the intellectual property of Lionbold AI Operations unless otherwise agreed in writing. Client-specific deliverables become the property of the client upon full payment.
6. Confidentiality
Any business information, operational data, or proprietary details shared with Lionbold AI Operations during demos, audits, or engagements will be kept strictly confidential and will not be shared with third parties without your consent.
7. Limitation of Liability
Lionbold AI Operations provides services "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost revenue, data loss, or business interruption.
8. Payment Terms
Paid services are governed by separate service agreements. All fees are due as specified in your service agreement. Lionbold AI Operations reserves the right to suspend services for non-payment.
9. Termination
Either party may terminate a service engagement with 30 days written notice unless otherwise specified in a service agreement. Lionbold AI Operations reserves the right to terminate access immediately for violations of these terms.
10. Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Kentucky. Any disputes shall be resolved in the courts of Jefferson County, Kentucky.
11. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
12. Contact
For questions about these terms contact us at: heather.bernard@lion-bold.com Lionbold AI Operations — Louisville, KY
PRIVACY POLICY
Lionbold AI Operations Last updated: March 20, 2026
1. Introduction
Lionbold AI Operations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
2. Information We Collect
Information you provide directly:
Name and company name
Email address and phone number
Business operational information shared during demos or audits
Form submissions and booking information
Information collected automatically:
IP address and browser type
Pages visited and time spent on site
Referring website or source
Device type and operating system
3. How We Use Your Information
We use the information we collect to:
Respond to demo and audit requests
Send you your scheduled booking confirmations and reminders
Deliver your personalized AI audit findings
Send follow-up communications related to your inquiry
Improve our website and services
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Communications
By submitting a form or booking a demo on our website you agree to receive:
Booking confirmations and reminders
Your audit findings and recommendations
Follow-up emails related to your inquiry
You may opt out of communications at any time by replying "unsubscribe" or clicking the unsubscribe link in any email.
5. Data Sharing
We may share your information with:
Service providers — tools we use to operate our business (Typeform, Calendly, Make, Airtable, Twilio) solely for the purpose of delivering our services
Legal requirements — if required by law or to protect our rights
All third-party tools we use are bound by their own privacy policies and data protection standards.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at heather.bernard@lion-bold.com.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However no method of transmission over the internet is 100% secure.
8. Cookies
Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
9. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
To exercise any of these rights contact us at heather.bernard@lion-bold.com
11. Children's Privacy
Our services are intended for business use by adults only. We do not knowingly collect personal information from anyone under the age of 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
13. Contact
For privacy questions or requests contact:
Lionbold AI Operations Louisville, KY heather.bernard@lion-bold.com